Mac Mates
Peer-to-peer phone support
When you’re newly diagnosed or living with a macular disease, it is not uncommon to feel overwhelmed and anxious. Sometimes, you just need a friendly voice on the other end of the phone who can relate to what you’re going through.
Mac Mates gives you the opportunity to speak one-on-one with one of our trained volunteers. They either have been living with vision loss themselves, or have a close friend or family member with macular disease.
You’ll receive a call from one of our volunteers at a time convenient to you. One call might be enough, or you might like a few calls to check in on how you are going.
Mac Mates is not a counselling service (and of course, we encourage you to seek help from a professional counsellor, if that is what you need). But, speaking with people who are on the same macular disease journey may be comforting.
Our Mac Mates volunteers will not give out any disease information and any questions relating to macular disease will be transferred back to our eye-qualified team. But they can share their life experiences and they’re great conversationalists!
To register for Mac Mates, please call our National Helpline on 1800 111 709 or send us an email.
Looking for more support? Our flagship service, Eye Connect, provides ongoing tailored information and advice to anyone living with macular disease.